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Voice observability allows you to monitor all the calls that your agent makes, including the ones that were made while running tests

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Configuring voice observability

Unlike tracing a regular agent, tracing a voice agent is relatively simpler and does not require the use of FutureAGI SDK. All you will need is the provider API key and the Assistant Id to start observing your voice agent. Head over to Quickstart to setup your first voice observability project

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Features

  • Allows running evals just like any other observe project
  • Allows download of call recording of assistant and customer separately
  • Provides you with a transcript of the call recording