Get call execution details
Retrieves a specific call execution.
GET
https://api.futureagi.com/simulate/call-executions/{call_execution_id}/ Authentication
Path parameters
call_execution_id
The call execution ID.
Response
200 OK id
UUID of the call execution.
service_provider_call_id
External call ID from the telephony provider.
session_id
Session ID linking this call to a broader conversation.
status
Call status. One of
pending, queued, ongoing, completed, failed, analyzing, or cancelled. duration
Call duration in seconds.
start_time
ISO 8601 timestamp when the call connected.
timestamp
ISO 8601 timestamp when the record was created.
call_type
Inbound or Outbound. null for text agents. transcript
Ordered conversation turns.
role
Speaker:
user, assistant, system, tool_calls, or tool_call_result. content
Text content of the utterance.
scenario
Scenario name.
scenario_id
UUID of the scenario.
scenario_columns
Dataset column values used for this call.
overall_score
Aggregated evaluation score (0-10).
response_time
Average agent response time in seconds.
eval_outputs
Evaluation results keyed by evaluation name.
eval_metrics
Supplementary evaluation metric aggregations.
audio_url
URL to the call audio recording.
recordings
Provider-specific recording URLs and metadata.
customer_name
Simulated customer persona name.
call_summary
AI-generated conversation summary.
ended_reason
Reason the call ended, e.g.
customer_hangup, agent_hangup, timeout, error. simulatorAgentName
Simulator agent name.
simulatorAgentId
UUID of the simulator agent.
agent_definition_used_name
Agent definition name.
agent_definition_used_id
UUID of the agent definition.
tool_outputs
Tool call outputs from the conversation.
rerun_snapshots
Snapshots from previous reruns.
avg_agent_latency
Average agent response latency in seconds. Voice only.
user_interruption_count
User interruption count. Voice only.
user_interruption_rate
Proportion of agent turns interrupted by user (0-1). Voice only.
user_wpm
User speaking rate in words per minute. Voice only.
bot_wpm
Agent speaking rate in words per minute. Voice only.
talk_ratio
Agent talk time proportion (0-1). Voice only.
ai_interruption_count
Agent interruption count. Voice only.
ai_interruption_rate
Proportion of user turns interrupted by agent (0-1). Voice only.
avg_stop_time_after_interruption
Average seconds to stop speaking after interruption. Voice only.
total_tokens
Total tokens consumed. Text only.
input_tokens
Input tokens sent to the model. Text only.
output_tokens
Output tokens generated. Text only.
avg_latency_ms
Average response latency in milliseconds. Text only.
turn_count
Total conversation turns. Text only.
csat_score
Customer satisfaction score. Text only.
stt_cost
Speech-to-text cost in USD. Voice only.
llm_cost
LLM inference cost in USD.
tts_cost
Text-to-speech cost in USD. Voice only.
storage_cost
Storage cost in USD.
total_cost
Total cost in USD.
Errors
401
Invalid or missing credentials.
404
Call execution not found.
500
Unexpected server error.