Skip to main content

What it is

Queues are managed annotation campaigns. They bundle a set of labels, a group of annotators, and a collection of items into a single workflow. Queues track progress, handle assignment, enforce review requirements, and provide analytics.

How to create a queue

1

Open the Queues tab

Go to Annotations in the left sidebar, then open the Queues tab.Queues list
2

Click Create Queue

Click the Create Queue button to open the creation form.
3

Enter name and description

Fill in the Name field (required) and an optional Description to help your team understand the queue’s purpose.
4

Add labels

Select which annotation labels annotators will use when reviewing items in this queue. You can add as many labels as needed.Create queue
5

Add annotators

Select workspace members who will annotate items. Only selected members can access and annotate items in this queue.
6

Configure workflow settings

Expand the Workflow Settings section to fine-tune how annotations are handled:
SettingOptionsDefault
Annotations Required1—10 annotators per item1
Assignment StrategyManual, Round Robin, Load BalancedManual
Reservation Timeout15 min, 30 min, 1 hour, 4 hours30 min
Require ReviewOn / OffOff
  • Manual — Annotators pick items themselves on a first-come, first-served basis.
  • Round Robin — Items are assigned to annotators in rotation.
  • Load Balanced — Items are assigned to the annotator with the fewest in-progress items.
  • Reservation Timeout — How long an item is locked to an annotator before it becomes available to others.
  • Require Review — When enabled, completed annotations are routed to a reviewer before being finalized.
7

Add instructions (optional)

Write markdown-formatted guidelines for annotators. These instructions are shown in a collapsible panel within the annotation workspace, giving annotators context and criteria for their work.
8

Save the queue

Click Save. The queue is created in Draft status. You can add items and configure settings before activating it.

Activating a queue

A newly created queue starts in Draft status. To begin accepting annotations:
  • From the queue list, use the menu and select Activate.
  • Or open the queue detail page, go to the Settings tab, and change the status to Active.

Managing queues

  • Edit — Click a queue row to open its detail page, then use the Settings tab to modify name, description, labels, annotators, or workflow settings.
  • Duplicate — Use the menu and select Duplicate. Creates a copy in Draft status with the same configuration.
  • Archive — Use the menu and select Archive. Soft-deletes the queue.
  • Search and filter — Use the search bar to filter by name and the status dropdown to show only queues with a specific status (All, Draft, Active, Paused, Completed).

Queue status reference

StatusDescriptionCan transition to
DraftQueue is being set up, not yet accepting annotationsActive
ActiveAnnotators can annotate itemsPaused, Completed
PausedTemporarily stopped, no new annotations allowedActive, Completed
CompletedAll items done or manually completedActive (re-open)
When a completed queue receives new items, it automatically transitions back to Active status so annotators can continue their work.

Next steps

Add Items to Queues

Learn how to populate your queue with traces, sessions, dataset rows, and more.

Annotate Items

Walk through the annotation workspace and keyboard shortcuts.

Queues Concept

Understand assignment strategies and review workflows in depth.