Cultural Sensitivity

Definition

Analyses the output for cultural appropriateness, inclusive language, and awareness of cultural nuances. It identifies potential cultural biases or insensitive content, ensuring that the text respects diverse perspectives and avoids promoting stereotypes or discrimination.

Calculation

The evaluation process begins with configuring the input and defining the assessment criteria. Sensitivity analysis is then conducted to evaluate the text for inclusivity and cultural awareness, identifying any instances of bias or insensitivity.

Based on this analysis, a Pass/Fail result is assigned. If the text aligns with cultural sensitivity standards and avoids exclusionary or biased language, it passes; otherwise, it fails.

What to Do When Cultural Sensitivity Fails

Review the evaluation criteria to ensure they are well-defined and aligned with the assessment’s objectives. If necessary, the criteria should be adjusted to ensure they comprehensively address inclusivity and cultural awareness.

Next, a detailed analysis of the text should be conducted to identify any language that may be biased, exclusionary, or insensitive. Refinements should be made to enhance cultural appropriateness, ensuring that the text respects diverse perspectives and promotes inclusivity.

Differentiating Cultural Sensitivity with Tone

Cultural Sensitivity focuses on ensuring that language and content are appropriate within cultural contexts, promoting inclusivity and respect for diversity. In contrast, Tone evaluation identifies the emotional tone of the text, categorising it into specific emotional states.

Cultural Sensitivity provides a Pass/Fail result based on the presence of culturally insensitive language, whereas Tone evaluation produces a set of choices indicating the emotional tone detected.