Create a prompt
Generate with AI, start from scratch, or use a template, then give the prompt a name
Every prompt starts in the same place: the Prompts directory. This guide walks you from there, through the Create a new prompt modal, to a named, open editor.
Open Prompts
In the left navigation, click Prompts. You land in the directory, rooted at All Prompts and My templates.
Click Create prompt
In the directory toolbar, click Create prompt. This opens the Create a new prompt modal.
Pick how you want to start
Pick one of the three options in the modal. Each gets its own section below.
Pick a starting point
Generate with AI
Pick this when you don’t have the wording yet and want a starting draft to edit. Click Generate with AI in the modal: the platform creates the prompt and opens the editor, with the Generate a prompt drawer open on top of it. Type a plain-language description of what the prompt should do, for example “write a support agent that answers customer questions using our returns policy,” then click Generate. Review the generated prompt, then click Continue to drop it into the user message. The system message is still yours to write.
Start from scratch
Pick this when you already know what the system and user messages should say. Click Start from scratch in the modal and the editor opens empty right away: you write the system and user messages yourself.
Start with a template
Pick this when a team pattern for this kind of prompt already exists. Click Start with a template in the modal. The template browser opens instead of the editor: pick a category from the sidebar or search by name, open a template to preview it, then click Use this template to load its content into a new prompt.
Tip
To skip the modal and go straight to the template browser, click Use template directly in the directory toolbar instead. It opens the same template browser as this route.
Rename it
The Generate with AI and Start from scratch routes open the new prompt named Untitled-1 (or the next free number in your organization). The Start with a template route names it Untitled-1-<template name> instead. Rename it before anything else: click the title in the editor header and type a name, for example support-agent.
Note
Leaving the name empty shows Name cannot be empty and the rename doesn’t go through. A name another prompt in your organization already uses is rejected the same way, right when you try the rename.
Dive deeper
Questions & Discussion