Support
Where to get help running a self-hosted Future AGI instance
Running the open-source stack and hit something these pages don’t cover? Here’s where to reach the team and the community, and what to include so you get a useful answer fast.
Most self-hosting questions are already answered in Troubleshooting & FAQs, so start there. If it isn’t covered, here’s where to reach us.
Where to get help
Discord
Ask the community and the team in the Future AGI Discord
GitHub issues
Report a bug or request a feature. Not for vulnerabilities, see below
Reporting a security issue
Warning
A vulnerability never goes in a public GitHub issue. Report it privately to security@futureagi.com, which is what the repo’s SECURITY.md asks for. You’ll get an acknowledgement inside 24 hours on weekdays, and disclosure is coordinated with you rather than announced.
Before you post
On the Compose deployment, a question is easier to answer with the basics attached:
- What you ran and what happened, with the exact error
- Output of
docker compose psso the team can see which service is down - Logs from the failing service:
docker compose logs <service> --tail=100 - Your platform (Linux host, EC2, GCE) and whether you’re on managed data stores
- The release you’re running:
FUTURE_AGI_VERSION,FRONTEND_VERSION,AGENTCC_GATEWAY_VERSION,SERVING_VERSIONandCODE_EXECUTOR_VERSIONfrom.env, ordocker compose imagesif you’re floating onlatest
Commercial support
For managed hosting, an SLA, or help with a production rollout, reach out at sales@futureagi.com.
Questions & Discussion