Support

Running the open-source stack and hit something these pages don’t cover? Here’s where to reach the team and the community, and what to include so you get a useful answer fast.

Where to get help

Before you post

A self-hosting question is easier to answer with the basics attached:

• What you ran and what happened, with the exact error
• Output of docker compose ps so the team can see which service is down
• Logs from the failing service: docker compose logs <service> --tail=100
• Your platform (Linux host, EC2, GCE) and whether you’re on managed data stores

Most self-hosting questions are already answered in Troubleshooting & FAQs. Check there first.

Commercial support

For managed hosting, an SLA, or help with a production rollout, reach out at sales@futureagi.com.