Built-in personas

The 18 built-in personas and every persona field, voice and chat, with the values each accepts

Future AGI ships 18 built-in personas your scenarios can draw on, each with a fixed name, description, and trait set. This page lists all 18 with their exact values, plus every field a persona can hold, split into voice fields and chat fields. To build your own, see Create personas.

The 18 built-in personas

NameDescription
The Impatient DriverA truck driver who frequently uses a fuel app and gets frustrated when responses are slow or repetitive
The Lost NewbieA new truck driver exploring the fuel app for the first time who often asks for repeated guidance
The Stressed AccountantAn overworked accountant managing multiple clients who remains polite but gets anxious about delays
The Frustrated SubscriberA business owner upset with repeated subscription billing issues despite being a long-time user
The Confused First-Time UserA friendly teacher who recently joined the platform and needs reassurance while activating her account
The Curious EvaluatorA manager evaluating a product for enterprise rollout, asking detailed and structured questions
The No-Nonsense ExecutiveA confident female business owner who prefers concise, professional communication and fast decisions
The Frustrated Everyday UserAn emotional and impatient customer service professional expressing irritation casually yet openly
The Reserved SeniorA retired senior who is cautious and skeptical, preferring calm, clear explanations
The Emotional LoyalistA marketing professional who’s disappointed about recent changes but remains emotionally loyal
The Hustling HomemakerA motivated homemaker from India who manages family and side projects, looking for efficiency
The Telecom Customer in DistressAn emotional and talkative young customer service worker irritated with telecom issues
The Tech-Savvy Young ProfessionalA confident engineer who values efficiency and clear, technical communication
The Polite Senior CallerA retired Australian who is polite and friendly, seeking help with patience and courtesy
The Hungry Customer in a RushA young female engineer frustrated by food delivery delays, switching between politeness and irritation
The Local Restaurant OwnerA professional business owner concerned about operational details and customer experience
The Delivery Driver on the MoveA talkative freelancer multitasking during deliveries, occasionally distracted while explaining issues
The Enterprise IT AdminA focused and analytical engineer managing system reliability and technical escalations

Note

All 18 built-in personas are voice personas. There are no built-in chat personas today; running a chat simulation draws only on custom personas you create yourself.

Every trait, per persona

The traits below are split across three tables so each one stays readable, and every table is keyed on the persona name. All 18 personas appear in all three.

Who they are

Demographics, as set on each built-in persona.

NameGenderAgeLocationProfession
The Impatient Drivermale32-40United StatesFreelancer
The Lost Newbiemale25-32United StatesFreelancer
The Stressed Accountantmale32-40CanadaAccountant
The Frustrated Subscribermale32-40United StatesBusiness Owner
The Confused First-Time Userfemale40-50United StatesTeacher
The Curious Evaluatormale32-40United KingdomManager
The No-Nonsense Executivefemale40-50United StatesBusiness Owner
The Frustrated Everyday Usermale32-40IndiaCustomer Service
The Reserved Seniormale60+United StatesRetired
The Emotional Loyalistfemale32-40AustraliaMarketing Professional
The Hustling Homemakerfemale32-40IndiaHomemaker
The Telecom Customer in Distressfemale25-32United StatesCustomer Service
The Tech-Savvy Young Professionalmale25-32South AfricaEngineer
The Polite Senior Callermale60+AustraliaRetired
The Hungry Customer in a Rushfemale25-32United StatesEngineer
The Local Restaurant Ownermale40-50United StatesBusiness Owner
The Delivery Driver on the Movemale25-32United StatesFreelancer
The Enterprise IT Adminmale32-40United StatesEngineer

How they communicate

Personality and speech traits.

NamePersonalityCommunication styleLanguageAccent
The Impatient DriverImpatient and directAssertiveEnglishAmerican
The Lost NewbieFriendly and cooperativeQuestioningEnglishAmerican
The Stressed AccountantDetail-orientedTechnicalEnglishCanadian
The Frustrated SubscriberImpatient and directDirect and conciseEnglishAmerican
The Confused First-Time UserFriendly and cooperativeQuestioningEnglishNeutral
The Curious EvaluatorAnalyticalDetailed and elaborateEnglishBritish
The No-Nonsense ExecutiveProfessional and formalDirect and conciseEnglishAmerican
The Frustrated Everyday UserEmotionalCasual and friendlyEnglishIndian
The Reserved SeniorCautious and skepticalSimple and clearEnglishAmerican
The Emotional LoyalistEmotionalDetailed and elaborateEnglishAustralian
The Hustling HomemakerFriendly and cooperativeSimple and clearHindiIndian
The Telecom Customer in DistressTalkativeCasual and friendlyEnglishAmerican
The Tech-Savvy Young ProfessionalConfidentTechnicalEnglishNeutral
The Polite Senior CallerFriendly and cooperativeFormal and politeEnglishAustralian
The Hungry Customer in a RushImpatient and directDirect and conciseEnglishAmerican
The Local Restaurant OwnerDetail-orientedDetailed and elaborateEnglishAmerican
The Delivery Driver on the MoveEasy-goingCasual and friendlyEnglishNeutral
The Enterprise IT AdminAnalyticalTechnicalEnglishNeutral

Voice behaviour

Speed runs from 0.5 to 1.5, and both sensitivities run from 1 to 10. See Voice fields for what each value means.

NameConversation speedBackground noiseFinished-speaking sensitivityInterrupt sensitivity
The Impatient Driver1.25Yes66
The Lost Newbie1.0Yes55
The Stressed Accountant1.0No56
The Frustrated Subscriber1.25Yes66
The Confused First-Time User0.75No54
The Curious Evaluator1.0No65
The No-Nonsense Executive1.5No77
The Frustrated Everyday User1.25Yes66
The Reserved Senior0.75No43
The Emotional Loyalist1.0No55
The Hustling Homemaker1.25Yes55
The Telecom Customer in Distress1.25Yes56
The Tech-Savvy Young Professional1.25No66
The Polite Senior Caller0.75No43
The Hungry Customer in a Rush1.5Yes67
The Local Restaurant Owner1.0Yes56
The Delivery Driver on the Move1.25Yes44
The Enterprise IT Admin1.25No77

Note

Two built-in personas carry values outside the standard field lists below: The Curious Evaluator uses accent British, which isn’t in the accent picker, and The Tech-Savvy Young Professional is based in South Africa, which isn’t one of the five standard locations. Both still work in a run; a filter or search built against the standard value lists just won’t match them.

Persona fields

A persona is built from a fixed set of fields. The type you pick at creation, voice or chat, decides which set applies; the fields below cover both.

Common fields

FieldAllowed values
NameFree text, required
DescriptionFree text, required
Gendermale, female
Age18-25, 25-32, 32-40, 40-50, 50-60, 60+
LocationUnited States, Canada, United Kingdom, Australia, India
ProfessionStudent, Teacher, Engineer, Doctor, Nurse, Business Owner, Manager, Sales Representative, Customer Service, Technician, Consultant, Accountant, Marketing Professional, Retired, Homemaker, Freelancer, Truck Driver, Other
PersonalityFriendly and cooperative, Professional and formal, Cautious and skeptical, Impatient and direct, Detail-oriented, Easy-going, Anxious, Confident, Analytical, Emotional, Reserved, Talkative
Communication styleDirect and concise, Detailed and elaborate, Casual and friendly, Formal and polite, Technical, Simple and clear, Questioning, Assertive, Passive, Collaborative
LanguageArabic, Bengali, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, Filipino, Finnish, French, Georgian, German, Greek, Gujarati, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Kannada, Korean, Malay, Malayalam, Mandarin, Marathi, Norwegian, Polish, Portuguese, Punjabi, Romanian, Russian, Slovak, Spanish, Swedish, Tagalog, Tamil, Telugu, Thai, Turkish, Ukrainian, Vietnamese
Multilingualtrue, false
Custom propertiesKey-value pairs you name yourself
Additional instructionsFree text

Voice fields

FieldAllowed values
AccentAmerican, Arabic, Australian, Bengali, Brazilian, Bulgarian, Canadian, Chinese, Croatian, Czech, Danish, Dutch, Filipino, Finnish, French, Georgian, German, Greek, Gujarati, Hebrew, Hungarian, Indian, Indonesian, Italian, Japanese, Kannada, Korean, Malay, Malayalam, Malaysian, Mandarin, Marathi, Neutral, Norwegian, Polish, Portuguese, Punjabi, Romanian, Russian, Slovak, South American, Southern, Spanish, Swedish, Tagalog, Tamil, Telugu, Thai, Turkish, Ukrainian, Vietnamese
Conversation speed0.5 (very slow), 0.75 (slow), 1.0 (moderate), 1.25 (fast), 1.5 (very fast)
Background noisetrue, false, set with a toggle in the form
Finished-speaking sensitivity1 to 10
Interrupt sensitivity1 to 10

Note

Finished-speaking sensitivity and interrupt sensitivity run in opposite directions of feel: a low finished-speaking sensitivity waits longer before assuming your agent is done talking, while a low interrupt sensitivity means the persona barely reacts to being talked over.

Chat fields

FieldAllowed values
Toneformal, neutral, casual
Verbositybrief, balanced, detailed
Regional Mixnone, light, moderate, heavy
Slang Levelnone, light, moderate, heavy
Typo Levelnone, rare, occasional, frequent
Punctuation Styleclean, minimal, expressive, erratic
Emoji Frequencynever, light, regular, heavy
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